![]() Our takeaway: if the service alone doesn’t impress you, HireAHelper’s customer protections and coverage options alone make it worth using over its competitors. The only downside is that these hours don’t extend into the night (sorry night owls), so you’ll need to pay attention to your timing when you’re calling to complain. You can reach HireAHelper’s customer service via phone, email, or social media seven days a week during their office hours: If that doesn’t work, it steps in to resolve issues, and it may even grant full refunds if items are damaged or if pickup or delivery goes awry. If you have a problem with the service provided by your selected mover, HireAHelper will have you try to solve it with that company first. Hello I’m Gregory Fluker General Manager of Big Deahl’s Movers. HireAHelper has a brick-and-mortar office where you can reach real humans who can answer any and all of your burning questions. When you book through an online marketplace like HireAHelper, you might worry about what happens when things go wrong.
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